Subject to the Australian Consumer Law and any other applicable law, PCA will not provide any refunds in respect of the Fees in the event of a cancellation of your Booking where:
(a) you change your mind;
(b) there is a change in your personal circumstances;
(c) you do not attend the Tour or you only participate in part of the Tour; or
(d) there is inclement weather or any other unforeseen conditions during the Tour that prevent the Tour from proceeding.
If you cancel your Booking, PCA may provide you with a refund if there are special circumstances that PCA considers, in its sole and absolute discretion, warrant a refund. If you believe such special circumstances exist and you wish to cancel your Booking, you should contact PCA immediately (Cancellation Request). All Cancellation Requests will be considered on a case-by-case basis. If you make a Cancellation Request and PCA decides, in its sole and absolute discretion, to provide you with a refund, then if your Cancellation Request is made:
(a) 90 days or more before the commencement of the Tour – PCA may refund up to 95% of the Fee;
(b) between 60 and 89 days before the commencement of the Tour – PCA may refund up to 75% of the Fee;
(c) between 31 and 59 days before the commencement of the Tour – PCA may refund up to 50% of the Fee;
(d) between 16 and 30 days before the commencement of the Tour – PCA may refund up to 25% of the Fee.
If your Cancellation Request is made between 1 and 15 days before the commencement of the Tour, no refund of the Fee will be given.
Should the Tour be cancelled, shortened, altered or interrupted, neither PCA, TA nor Motorsport Australia will have any liability to you in relation to any losses, damage, costs, expenses or liabilities you may suffer or incur as a result of or arising out of such cancellation, alteration or interruption, including any travel and accommodation expenses you may have incurred, unless required by law (including under the Australian Consumer Law).
